Legal

Privacy Notice

SUNVIA CORP. PRIVACY NOTICE  
EFFECTIVE DATE November 1, 2021 

OUR PRIVACY COMMITMENT TO YOU IS SIMPLE:

  1. We are not in business to sell your personal information. 
  2. We built our company and technology to help support your success in an environment where we win together.  We only use your personal information for the defined, appropriate purpose of delivering our Services in a manner that meets – and hopefully exceeds – your expectations. 
  3. We adhere to the highest legal standards where we operate and have committed to continuously improve what we do as privacy laws, regulations, and consumer needs change over time.   
  4. We work with ISO (International Organization for Standardization), American, Canadian, European, and other borderless best practices guidance to make sure that your privacy rights are not lost in the shuffle of competing interests. 
  5. We care about your privacy and want to hear from you if you have questions, comments, or concerns.  Contact us at privacy@sunvia.com.     
  6. SunVia Corp supports the principles and values of Privacy by Design.  Privacy by Design provides guidance regarding the protection of consumer privacy.  For more information about Privacy by Design, please visit 
    https://iapp.org/media/pdf/resource_center/pbd_implement_7found_principles.pdf  
  1. We are not in business to sell your personal information. 
  2. We built our company and technology to help support your success in an environment where we win together.  We only use your personal information for the defined, appropriate purpose of delivering our Services in a manner that meets – and hopefully exceeds – your expectations. 
  3. We adhere to the highest legal standards where we operate and have committed to continuously improve what we do as privacy laws, regulations, and consumer needs change over time.   
  4. We work with ISO (International Organization for Standardization), American, Canadian, European, and other borderless best practices guidance to make sure that your privacy rights are not lost in the shuffle of competing interests. 
  5. We care about your privacy and want to hear from you if you have questions, comments, or concerns.  Contact us at privacy@sunvia.com.     
  6. SunVia Corp supports the principles and values of Privacy by Design.  Privacy by Design provides guidance regarding the protection of consumer privacy.  For more information about Privacy by Design, please visit 
    https://iapp.org/media/pdf/
    resource_center/pbd_implemen
    t_7found_principles.pdf
      

We care about the privacy of the visitors to our website and those who use services on or available through our website, www.sunvia.com (“Website”).  Before accessing or using our Services, please read this statement carefully regarding our Privacy Policy (“Policy”) and make sure you fully understand our practices in relation to your Personal Information.  If you read and fully understand this Policy, and remain opposed to our practices, you must immediately leave the Website and discontinue all use of any of our Services.  BY CONTINUING TO ACCESS OR USE OUR SERVICES, YOU HEREBY CONSENT TO THIS POLICY AND OUR OTHER TERMS OF USE.  If you have any questions or concerns regarding this policy, please contact us at privacy@sunvia.com. 

This Policy describes how we at SunVia Corp. (“we” or “us” or “SunVia”) collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Policy applies to all persons interacting with the SunVia Website or Services including persons who visit the site without registering (“Visitors”), those who visit the Website and complete a contact or registration form (“Registered Users”), and those who participate in or have access to Services through the Website or through any other channel, such as a dedicated smartphone application (“App”) or online forums (collectively, unless otherwise noted, “you,” or “your”). This Privacy Policy also applies to (i) all SunVia services, communications, and products, including our Website and any other means of accessing the Services (for example, an App), and collaborative services or content purchased, obtained, shared or otherwise created, acquired, or used through the Website or any other channels of communication; (ii) SunVia communications with you; (iii) information you share with us through any other means; and (iv) related services and communications (collectively, the “Service(s)”). 

This Policy is incorporated into the terms of any contract you have with us.  In the event of a discrepancy or conflict between the language of another document or agreement and this Policy, the language and terms of this Policy shall control. Notwithstanding the foregoing, any other rights you may have under other applicable data privacy or data protection laws remain.  For California residents, please review our privacy notice (“Notice”) that provides important information pursuant to the California Consumer Privacy Act (CCPA), which may be found below.

1. What types of information we collect

To provide you with the Services, we collect information relating to an identified or identifiable natural person (“Personal Information”).  For us Personal Information is information that either directly identifies you (like your name, email address, billing information, or your image or voice) or that can be reasonably linked or combined to identify you (like an account identification number or Internet protocol (“IP”) address).

Information you provide to us

When you visit our Website to sign up for alerts, webinars, newsletters, Services, or other communications from us, or when you contact us about a technical support question or a general question about the Services, you may provide us with Personal Information such as your name, email address, phone number, and when necessary, payment information, including billing address and type of payment method used to complete a transaction.  

We also collect the information that you include in your communication to us, including information when you call us by telephone, which may comprise any message you leave us, length of the call, call recordings, and your phone number.

Information we collect when you use the Services

When you visit, download, and/or use any of our Services, we may collect aggregated usage Personal Information, such as your browsing and “click-stream” activity on the Services, session heatmaps and scrolls, non-identifying Personal Information regarding your device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, and date/time stamps. 

We may also collect information submitted when you participate in surveys, questionnaires, polls, virtual worlds, conference calls, transactions, and webinars conducted by, through, or on the Website or Services, or generally in response to an email or other communication from us.

Information we collect from other sources

We receive, collect, and store any information associated with your visiting the Website and requesting information from us, or provided to us through your participation in the Services, whether booked through the Website or otherwise. In addition, we collect the Iaddress used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and any purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

2. How we collect information from you.

If you fill out a contact or registration form, we collect that information you give us when you sign up for alerts or other communications from us. If you purchase, create, or otherwise acquire an item or service through the Website, we collect the information necessary to send the requested product or service, including name, email and billing and shipping address.  If you register on the Website to access a service or purchase a product, we collect information from you when you create that profile. If you call us via telephone, we collect information about the call, including its content, the telephone number from which you are calling, and length of call.

We also collect information automatically when you visit the Website.  This collection process allows us to better understand the Visitors and Registered Users who are at our Website, where they come from, and what type of content on the Website is of interest to them.  Some of this information may be collected using cookies and similar tracking technologies (“Cookies”).  For more information about how you can control Cookies, please see Section 6 below.

3. What we do with the information that we collect and why we collect it.

We collect personal and non-personal information for these purposes: 

  • To create an account for you to help us provide a more customized personalized service that matches up with your preferences 
  • To operate the Website and provide the Services  
  • To deliver or communicate to you any information that you may request 
  • To provide assistance and customer support 
  • To obtain and analyze your feedback when you provide it through a survey, a questionnaire, or a poll, or in a comments section on the Website 
  • To analyze the behavior of any Visitor, Registered User, or customer  
  • To handle any disputes that we may have with you 
  • To contact you with general or personalized service-related notices and promotional messages 
  • To create aggregated statistical data and other aggregated and/or inferred or De-Identified Information or non-personal information, which we may use to provide and improve our Services 
  • To apply information learned through review of the aggregated data to build, improve, and provide the Services 
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred. 
  • To fulfill any other business or commercial purposes at your direction or with your notice and/or consent. 
  • To comply with any applicable laws and regulations and to detect, prevent, and monitor any illegal or undesirable activities on the Website. 

 

The legal basis we have to collect the information described in the above sections can depend on the Personal Information involved and the context of collecting it.  The legal basis for collecting information from you may include these situations:  where we have your consent; when we must perform a contract or other legal obligation with you; where we have a legitimate interest concerning our business in providing the Services that is not superseded by your rights; or where we have a legal duty or obligation to collect Personal Information from you.   

The legitimate interest and purpose for which we collect, store, and share information is normally part of our legitimate commercial interest in operating this Website and providing Services either on, by, or through the Website or through our providing Services to you outside the Website.

If you have questions about or need more information about the legal basis for which we collect and use Personal Information, please contact us in any of the ways described in Section 9 below.

4. How we store and share your information

All information we collect, including Personal Information, is stored on our servers located within the United States of America.  If you access the Services from outside of the United States, information that we collect about you will be transferred to servers inside the United States and maintained indefinitely, which may involve the transfer of information out of your country of origin. By submitting any information, allowing us to collect information about you, and/or otherwise using our Services, you consent to such handling of your data.  To the extent that any data is held on third party servers, such as servers associated with our Website hosting company, any information that is submitted or stored on our service providers’ secure servers is accessed and used subject to our security policies and standards, or those agreed to with our service providers.  Any thirdparty service providers we may engage that process personal data on our behalf (for the purposes listed above) are also contractually obligated to respect the sensitivity and confidentiality of Personal Information.

5. How we will contact you

We may contact you to notify you regarding your account or profile when you register on the Website, to troubleshoot problems with your use of the Services, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about us, to send updates about transactions or activity in our Services, or as otherwise necessary to contact you to enforce this Policy, our Terms of Use, applicable laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, smartphone notifications, U.S. mail, or other common carrier such as UPS or FedEx.  

6. What are cookies and how we use them and other tracking tools

Cookies are small files that websites, like our Website, send to your device or computer that our Website can then use to remember certain information about you, such as your IP address and Service preferences.  Our Website is built in WordPress and uses cookies (click here for more information about cookies used in a WordPress environment), web beacons, and other technologies to keep track of the settings that you have selected and actions you have taken on our Website.  You have the ability to accept or decline most cookies and encourage you to review your cookie consent choices when you visit our Website.  We use cookies to obtain this information because it helps us recognize you and customize your Website experience.  Information obtained that contributes to that process includes but is not limited to pages you visit, language preference, communication preferences, which ads—if any—you click on, the type of browser, device, or hardware that you are using, IP-based geographic location, as well as search terms used to find the Website or explore within the Website.  We also use these same technologies to prevent fraud, to detect violations of this Policy or our Terms of Use, and other potentially harmful activities.

How you can control how cookies are used.

Most persons visiting websites are concerned about third-party tracking cookies while browsing on websites, including SunVia’s Website.  We understand your concerns and provide this information to help you understand how we use cookies.  You may opt out of this Policy and decline cookies.  If you do so, however, we will not be able to remember your choices and you will need to opt-out of cookies on subsequent visits to our Website.  In addition to the cookie consent choices provided through our Website dashboard, you also may modify your cookies settings on the browser you are using, but we cannot guarantee that our Website will respond to or accept all browser requests to decline or block cookies.  For reference, almost all browsers have ways to block this third-party tracking.

Google:  If you are a Google Chrome user, from Settings (found on clicking the three dots next to your profile picture), select Privacy and Security, where you have the option to block third-party cookies. 

Microsoft Edge:  For the Edge Browser, you need to go to Settings and then to the section for Privacy and Security. Here you will see an option that leads to other options to block third-party cookies. 

Firefox:  If you are a Firefox user, choose Preferences, then Privacy & Security.  “Standard” will be automatically selected, but you may choose “strict” or “custom” to modify that setting. 

Safari:  If your browser is Safari, go to Preferences and find the option “Privacy.” There you will find an option to “Block cookies.” 

Impact of opting out on your user experience on the Website

Please note that if you modify or block how your browser interacts with cookies you may not have access to certain features on the Website, including your registered user profile or other personalized content based on previous visits or uses of the Website.  Removing all cookies from your computer could affect your subsequent visit to not only this Website but other websites, such as requiring you to log in again and provide information to access Services through the Website.

NOTICE regarding Visitors and Registered Users from the European Union and United Kingdom

If you are from the European Union (“EU”) or the United Kingdom (“UK”) you have rights, with some exceptions and restrictions, to: 

A. object to our processing of your Personal Data (also referred to herein as “Personal Information”). You can object at any time and we will stop processing the information to which you have objected, unless we can show compelling legitimate grounds to continue the processing; 

B. access your Personal Data. If you make this kind of request and we have your Personal Data in our possession, we are required to provide you with information on it, including a description and copy of the Personal Data and why we are processing it; 

C. request erasure of your Personal Data in certain circumstances.  

D. request correction or updating of any inaccurate Personal Data that we hold about you;

E. request the restriction of our processing of your Personal Data in some situations. If you make the request, we can continue to store your Personal Data but are restricted from processing it while the restriction is in place; 

F. withdraw your consent to our use of your Personal Data at any time. When you use our Website or Services, you may have been asked to consent to the use of cookies. You may withdraw your consent to our processing of your Personal Data that has been derived from cookies. If you do withdraw consent, that will not affect the lawfulness of what we have done with your Personal Data before you withdrew consent; 

G. object to our use of your Personal Data for direct marketing;  

H. request portability of your Personal Data that we hold, in certain circumstances; and

I. complain to your local data protection authority about our collection or use of your Personal Data. For example, in the UK, the local data protection authority is the UK Information Commissioner’s Office. 

If you exercise the rights above and there is any question about who you are, we may require you to provide information from which we can satisfy ourselves as to your identity. 

If you are from the EU and would like to exercise any of these rights in relation to any information about you in our possession via the Website or App, please contact us using the “Contact Information” provided below. We will consider and respond to your request in accordance with the relevant law.

7. MINORS

The Website is not intended for minors under the age of 18. SunVia does not wish to obtain any information from or about such minors through the Website or Services without the consent of a parent or guardian. If you are under 18 years old, do not use the Website or Services without explicit consent of a parent or guardian.  We do not knowingly gather personal information (as defined by the U.S. Children’s Privacy Protection Act, or “COPPA”) in a manner not permitted by COPPA. If you are a parent or guardian and you believe we have collected information from your child in a manner not permitted by law, contact us using the Contact Information provided below. We will remove the data to the extent required by applicable laws.

We do not knowingly “sell” as that term is defined under the California Consumer Privacy Act (“CCPA”), the personal information of minors under 16 years old who are California residents. If you are a California resident under 18 years old, you can ask us to remove any content or information you have posted on the Website or within our Services. To make a request, email us at the email address set out in the “Contact Information” section with “California Under 18 Content Removal Request” in the subject line, and tell us what you want removed. We will make reasonable good faith efforts to remove the post from prospective public view, although we cannot ensure the complete or comprehensive removal of the content and may retain the content as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Transfers of personal data outside the EEA

If you are accessing the Website from the European Economic Area (“EEA”), in connection with our Services, we may transfer your Personal Data outside the EEA to members of our group and processors in the U.S. and on occasion other jurisdictions. Some of our systems and the systems of our third-party providers may be hosted in the U.S. We will ensure that any transfer we make is lawful and that there are appropriate security arrangements to protect your Personal Data.

Moreover, where we need to transfer your information outside of the EEA, we will only do so to countries that have been determined by the European Commission to have an adequate level of data protection or by using a variety of legal mechanisms, including EU Standard Contractual Clauses, to help ensure your rights and protections.  

If you would like more information on any of the data transfer mechanisms on which we rely please contact us by using the contact details provided below in the “Contact Information” section.

9. How you can change your mind and withdraw your consent

When you decide you no longer want to receive alerts, updates, or communications of any kind from us, you can unsubscribe by choosing the “unsubscribe” button on the communication.

If you do not want us to process your data anymore, please contact us at privacy@sunvia.com or send us mail to: SunVia Corp., 501 Congress Avenue, Suite 150, Austin, Texas 78701.

10. We reserve the right to update this policy

We reserve the right to modify this Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website.  You can see the date of the last change at the top of this notice.  If we are legally required to obtain your consent to material changes, we will do so and contact you using the information that you have provided to us.

11. Questions and your contact information

If you would like to access, correct, amend, or delete any personal information we have about you, you are invited to contact us at privacy@sunvia.com or send us a note by U.S. mail at SunVia Corp., 501 Congress Avenue, Suite 150, Austin, Texas 78701.

PRIVACY NOTICE FOR CALIFORNIA RESIDENTS

This Privacy Notice for California Residents (“Notice”) supplements the information contained in this Policy and included above, and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this Notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and any terms defined in the CCPA have the same meaning when used in this Notice.

1. Information We Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“Personal Information”). Personal Information does not include:

I. Publicly available information from government records. 

II. Deidentified or aggregated consumer information. 

III. Information excluded from the CCPA’s scope, such as health or medical information covered by HIPAA and the California Confidentiality of Medical Information Act (“CMIA”) or clinical trial data. 

A. Given our history, the Website has no preceding twelve (12) month historical data on information collected from California residents. Nevertheless, the Website may collect the following categories of personal information from consumers: 

Category 

Examples 

Collect 

A. Identifiers. 

A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. 

YES 

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). 

A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, education, employment, employment history, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. 

YES 

C. Protected classification characteristics under California or federal law. 

Age (40 years or older), race, color, ancestry, national origin, citizenship, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). 

NO 

D. Commercial information. 

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. 

YES 

E. Biometric information. 

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. 

YES 

 

F. Internet or other similar network activity. 

Browsing history, search history, information on a consumer’s interaction with a website or advertisement. 

YES 

G. Geolocation data. 

Physical location or movements. 

YES 

H. Sensory data. 

Audio, electronic, visual, thermal, olfactory, or similar information. 

YES 

I. Professional or employment-related information. 

Current or past job history or performance evaluations. 

NO 

J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). 

Education records related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. 

NO 

K. Inferences drawn from other personal information. 

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. 

YES 

B. We obtain the categories of personal information listed above from the following categories of sources: 

I. Directly from you. For example, from forms you complete or products and services you purchase or otherwise obtain through the Website. 

II. Indirectly from you. For example, from third parties and from observing your actions on our Website. 

For more on the information we collect, including the sources we receive information from, review the What Types of Information We Collect section above.  

SunVia does not sell your information. Please review the What we do with the information that we collect and why we collect it section above, as well as the remainder of this Notice.

C. We use and partner with different types of entities to assist with our daily operations and manage our Website and/or Services. Where we refer to or mention these other entities, we recommend that you review those companies’ privacy policies, which control their services provided to us, to ensure you agree with those policies.  

2. Use of Personal Information

A. We collect and use personal information for business and commercial purposes in accordance with practices described in this Policy and this Notice, including one or more of the following business purposes:

I. To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to create an account or ask a question about our products or Services, we will use that personal information to verify who you are and respond to your inquiry. We may also save your information to manage the account or profile set up when you sign up as a registered user. 

II. To provide, support, personalize, and develop our Website and Services. 

III. To create, maintain, customize, and secure your account with us. 

IV. To process your requests, purchases, transactions, and payments and to prevent transactional fraud. 

V. To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses. 

VI. To help maintain the safety, security, and integrity of our Website, products and Services, databases and other technology assets, and business. 

VII. To help prevent and address fraud, breach of policies or terms, and threats or harm. 

VIII. Sending you technical notices, updates, security alerts, information regarding changes to our policies, and support and administrative messages. 

IX. For testing, research, analysis, and product development, including to develop and improve our Website, products, and Services. 

X. To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations. 

XI. As described to you when collecting your personal information or as otherwise set forth in the CCPA. 

XII. To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred. 

XIII. To fulfill any other business or commercial purposes at your direction or with your notice and/or consent.

3. Your Rights and Choices

A. The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.  Please note that if we do not possess data that can be associated with you (i.e. only aggregated data), we may not be able to respond to your request beyond a statement that confirms our inability to satisfy a request due to the fact that we do not possess any such data (I.e. Personal Information). 

I. Right to Know

You have the right to request that we disclose certain information to you about our collection and use of your personal information in the preceding 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you, based upon your request: 

  • The categories of personal information we collected about you. 
  • The categories of sources for the personal information we collected about you. 
  • Our business or commercial purpose for collecting that personal information. 
  • The categories of third parties with whom we share that personal information. 
  • The specific pieces of personal information we collected about you (also called a data portability request). 
  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:  
    • sales, identifying the personal information categories that each category of recipient purchased; and 
    • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained. 

II. Right to Delete

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to: 

  • Complete the transaction for which we collected the personal information, provide goods or services that you requested or that was requested on your behalf, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty, or otherwise perform our contract with you. 
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities. 
  • Debug products to identify and repair errors that impair existing intended functionality. 
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law. 
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.). 
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us. 
  • Comply with a legal obligation. 
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it. 

III. Right to Delete

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either: 

 

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. The verifiable consumer request must provide enough information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include: 

  • First and last name, email address, date of birth and username (as applicable). 
  • Description of your request with enough details that allow us to properly understand, evaluate, and respond. 

We cannot substantively respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you, except where the CCPA does not require a verifiable request for a response. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. 

You may only make a consumer request for access or data portability twice within a 12-month period.

IV. Response Timing and Format

We endeavor to respond to a consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing to the email address that you provide to us.  We cannot be responsible for a failure to respond if you do not update your email address where we may reach you.   

Any disclosures we provide will only cover the 12-month period preceding the consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. 

V. Right to Opt-Out and Opt-In

SunVia does not sell personal information. Nevertheless, you have the right to direct us to not sell your personal information at any time (the “right to opt-out”). Consumers who opt-in to personal information sales may opt-out of future interactions at any time. 

VI. Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not: 

  • Deny you goods or services. 
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties. 
  • Provide you a different level or quality of goods or services. 
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

VII. Other California Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website and Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.  In particular, customers who are residents of California may request:  

  • a list of the categories of personal information disclosed by us to third parties during the immediately preceding calendar year for those third parties’ own direct marketing purposes; and  
  • a list of the categories of third parties to whom we disclosed such information.  

 

To make such a request, please send an email to privacy@sunvia.com 

or write to us at:  SunVia Corp., ATTN: Privacy, SunVia Corp., 501 Congress Avenue, Suite 150, Austin, Texas 78701 

We may require additional information from you to allow us to verify your identity.  Please note that we are only required to respond to requests once during any calendar year. 

12. UPDATES TO THIS POLICY

We reserve the right to make updates and revisions to this Notice at our discretion and at any time. When we make changes to this Notice, we will post the updated notice on the Website and update the effective date. Any changes will be effective as of the “Updated” date. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.

13. CONTACT INFORMATION

If you have any questions or comments about this Policy, the ways in which SunVia collects and uses your information described here, your choices and rights regarding such use, or you wish to exercise your rights under California law, please contact us by: 

 

Visiting www.sunvia.com  

Emailing us at privacy@sunvia.com  

 

Or  

 

writing to: 

SunVia Corp. 

ATTN: CCPA 

501 Congress Avenue, Suite 150 

Austin, Texas 78701